Terms of Service

1. Agreement

By accessing or using Rivalise ("Service"), you agree to these Terms of Service ("Terms"). If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

If you do not agree, do not use the Service. Our Privacy Policy explains how we handle personal information.

2. The Service

Rivalise provides competitor website monitoring and related features, which may include automated scanning of public web pages, change detection, source evidence storage, activity summaries, analytics, notifications, integrations, and team workspace tools. Features may change, improve, or be discontinued over time.

3. Accounts and organizations

• You must provide accurate account information and keep credentials secure.
• You are responsible for activity under your account and within organizations you administer.
• Organization owners and admins control membership, roles, and access for their workspace.
• You must promptly notify us of unauthorized account use at mehdikhoudalpro@gmail.com.

4. Acceptable use

You agree not to:

• Use the Service for unlawful, deceptive, harmful, or abusive purposes
• Monitor non-public, authenticated, private, or otherwise restricted systems without authorization
• Attempt to bypass rate limits, security controls, or access restrictions
• Reverse engineer, scrape, overload, or disrupt the Service except as allowed by law
• Upload malware or content that infringes third-party rights
• Use the Service to build a competing product through unauthorized bulk extraction of our systems or non-public materials
• Misrepresent your identity or affiliation when using the Service

5. Competitor monitoring responsibilities

You are solely responsible for the competitor websites and pages you choose to monitor. You represent that your monitoring instructions are lawful and that you have any rights or permissions needed for your use case.

Rivalise retrieves and analyzes publicly available web content based on your configuration. Website owners may change content, block crawlers, or restrict access. We do not guarantee complete coverage, uninterrupted scanning, or detection of every change.

6. Customer content

You retain ownership of content you submit to the Service, including competitor configurations, notes, organization settings, and other materials you provide ("Customer Content").

You grant Rivalise a non-exclusive, worldwide license to host, process, transmit, display, and create operational derivatives of Customer Content solely to provide and improve the Service, including generating diffs, summaries, analytics, and integration deliveries you request.

7. AI features

Some features use automated or AI-assisted analysis. Outputs may be incomplete, incorrect, or outdated. You should review source evidence before making business decisions. AI features do not replace your own judgment.

8. Integrations

If you connect third-party services (such as Slack or future integrations), you authorize us to exchange data with those services as needed for the connection. Third-party terms and privacy policies apply to their services, and we are not responsible for third-party products.

9. Intellectual property

Rivalise and its software, branding, design, and documentation are owned by us or our licensors. These Terms do not grant you rights to our trademarks or source code except for the limited right to use the Service as offered.

10. Beta and free features

We may offer free, preview, or beta features. Those features may be incomplete, change without notice, or be withdrawn. They are provided as available.

11. Fees

Paid plans, if offered, will be described at the time of purchase. You agree to pay applicable fees and taxes. Unless stated otherwise, fees are non-refundable. We may change pricing with notice for future billing periods.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, fail to pay fees when due, or if we discontinue the Service. Upon termination, your right to use the Service ends, and we may delete Customer Content according to our retention practices.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT MONITORING RESULTS WILL BE COMPLETE OR ACCURATE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVALISE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO RIVALISE FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR USD $100 IF YOU HAVE NOT PAID ANY AMOUNTS.

15. Indemnification

You will defend and indemnify Rivalise against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your Customer Content, your monitoring targets, your use of the Service, or your violation of these Terms or applicable law.

16. Governing law

These Terms are governed by the laws applicable in your primary place of business with Rivalise, without regard to conflict-of-law rules, unless mandatory local law requires otherwise. Courts with competent jurisdiction will resolve disputes, except where applicable law requires a different forum.

17. Changes

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. If changes are material, we may provide additional notice. Continued use after the effective date constitutes acceptance.

18. Contact

Questions about these Terms can be sent to mehdikhoudalpro@gmail.com.